Payment Policy

Secure Payments

At Fresh Mouth, we prioritize the security of your payment information. Our website uses industry-standard encryption technology to protect your personal and financial information during transmission. We are committed to providing a safe and secure shopping experience for all our customers.

Accepted Payment Methods

We accept the following payment methods for purchases on our website:

Billing Information

When you place an order, you will be asked to provide billing information, including:

• Full name as it appears on your payment method
• Billing address
• Payment card details (if applicable)
• Contact information

It is important that the billing information you provide matches the information on file with your payment provider to avoid payment processing issues.

Payment Security

We implement several security measures to ensure your payment information remains protected:

• SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption technology to protect data transmission.
• PCI Compliance: We adhere to Payment Card Industry Data Security Standard (PCI DSS) requirements for secure credit card processing.
• No Storage of Full Payment Details: We do not store complete credit card information on our servers. All payment processing is handled through secure payment gateways.
• Fraud Prevention: We employ fraud detection systems to protect both our customers and our business from unauthorized transactions.

Order Processing

Your payment will be processed at the time you place your order. You will receive an email confirmation once your order has been successfully processed. If there are any issues with your payment, we will contact you promptly to resolve the matter.

Recurring Payments

For subscription-based products, we offer recurring payment options. By selecting a subscription plan, you authorize Fresh Mouth to charge your payment method at the frequency specified during checkout. You can manage, modify, or cancel your subscription at any time by logging into your account or contacting our customer service team.

Currency

All prices on our website are listed in US Dollars (USD). For international customers, please note that your payment provider will convert the charge to your local currency at their current exchange rate, which may include additional fees.

Payment Errors

If your payment is declined or an error occurs during processing, please:

1. Verify that your payment information is correct
2. Check that your payment method has sufficient funds
3. Ensure your payment method has not expired
4. Try an alternative payment method if available
5. Contact your bank or payment provider if issues persist
6. Reach out to our customer service team for assistance

Questions About Payments

If you have any questions about our payment policy or need assistance with a payment issue, please contact our customer service team:

Email: payments@freshmouthcare.com
Phone:‪+17025703081
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST